Guest rooms are sanitized twice between guest stays with this professional system. Once before a housekeeping service, which includes stripping of all linen and wiping of ‘high touch surfaces’ with a sodium hypochlorite solution ie. light switches, door and furniture handles, appliances, remotes, electric blanket controls, bathroom, bath, shower taps, wash basin, shower door handles, baths, and toilet seat. Once the room has been fully made up they are then re-sanitized and sealed for your arrival.
Shared areas all surfaces such as walls, floors, table tops, chairs, sofas, fabric surfaces, handrails, doors and door knobs in shared areas such as reception, restrooms, bar, dining room, restaurant, lounge and terrace are sanitized daily.
Operational areas such as the kitchen, laundry and bar including all equipment are treated regularly. All goods entering the Hotel are sanitized on arrival.
A Covid-19 risk assessment has been undertaken in all aspects of business operations and necessary operational changes have been implemented. Key risk factors are guests or staff contracting or transmitting the virus through contaminated surfaces or close interpersonal interactions. Educating staff on the virus is an ongoing management priority and overseen by our appointed safety officer. Including ways in which it is transmitted; symptoms to look out for; and essential measures to prevent infection, contamination and spread of virus. This includes proper use of protective wear such as gloves, face screens and face masks that have been issued to all staff. A comprehensive risk analysis and separate training manual is used for this together with a record of training and updates.
In the event that anyone shows symptoms, the South African Department of Health advises first phoning the National Institute of Communicable Diseases (NICD) helpline over going straight to a medical facility, to prevent potential contamination. The NICD hotline number is 080 002 9999. While no one can predict the path of this virus, we are continuously monitoring developments and doing all we can to reduce the risk of potential contamination or spread of disease.
While no one can predict the path of this virus, we are continuously monitoring developments and doing all we can to reduce the risk of potential contamination or spread of disease.