Terms & Conditions

Detailed description of goods and/or services

Green Lantern Inn is a business in the hospitality industry that provides accommodation, licenced  restaurant, pub and gardens.

Payment for a Reservation

50% of the full stay is payable to confirm this reservation. The balance is due on your arrival.

Cancellation policy

80% of the deposit paid is refundable for cancellations made earlier than 24 hours before check in. Later cancellations and non arrivals are not refundable.

Delivery policy

Booking requests will be processed within 1 days and delivery confirmed by way of emailed booking confirmation.

Refunds policy

The provision of goods and services by Green Lantern Inn is subject to availability. In cases of unavailability, Green Lantern Inn will refund the client in full within 30 days.

Customer Privacy policy

Green Lantern Inn shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

Payment options accepted

Payment may be made via Visa, MasterCard, or by bank transfer into the Green Lantern Inn bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for Green Lantern Inn via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Green Lantern Inn separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Green Lantern Inn takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Green Lantern Inn chooses as its domicilium citandi et executandi: Green Lantern Inn Hotel, 7 Wragg Street Van Reenen Kwazulu Natal, for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

Variation

Green Lantern Inn may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Gable Industrial Services cc (close corporation) based in South Africa trading as Green Lantern Inn and with registration number CK92/32653/23 and WD & GL Ross-Adams are members.

Green Lantern Inn contact details

Company Physical Address: 7 Wragg Street Van Reenen, Kwazulu Natal, South Africa

Email: stay@greenlantern.co.za Telephone: +27 (0)586710027